Shipping policy

Shipping & Delivery Policy – AM:CLUB

At AM:CLUB, we’re committed to delivering your order quickly, securely, and with the care you expect from a high-performance brand. Below you'll find everything you need to know about shipping, delivery times, and what to do if anything goes wrong.

 

Shipping Methods

We partner with trusted carriers to ensure your order arrives safely and on time. Once your order is processed, you’ll receive tracking details via email to follow your shipment in real time.

Delivery times and costs vary by country and shipping method. All shipping times below are estimates, not guarantees.

 

International Shipping

Yes, we ship worldwide.

Please note that delivery times vary based on destination and local customs procedures. International orders may incur customs duties or import taxes depending on your country and carrier. These fees are the responsibility of the customer.

For questions about shipping to your country, email us at support@amclub.com

Missing or Damaged Items

If your order arrives damaged or missing items, contact us within 7 days of delivery. Please include:

• Your order number

• Photos of the packaging (if damaged)

• A photo of the packing slip (for missing item claims)

• A clear description of the issue

Claims submitted after 7 days may not be eligible for resolution.

 

Note on Packaging Damage

All AM:CLUB products are packaged securely. If the outer packaging is damaged during shipping but the product inside is intact and functional, it does not qualify for a return or refund.

“Delivered” But Not Received

If your tracking shows “Delivered” but the package hasn’t arrived, please contact the carrier directly to file a claim. We’ll require official proof of loss or a formal claim confirmation before investigating further.

We do not accept claims for “delivered but not received” packages submitted more than 7 days after the delivery date.

 

Order Modifications

Want to make a change to your order (e.g. address, quantity, product)?
No problem — just email us within 12 hours of placing your order.
After that, your order may already be processing and cannot be changed.

 

Order Cancellations

Need to cancel your order? Contact us within 12 hours of placing it.
After this window, cancellation is no longer guaranteed.

 

Processing & Tracking

All orders are processed and shipped within 1 calendar day, excluding weekends and holidays. You’ll receive your tracking number via email as soon as your order ships.

For support, email us at support@amclub.com. We’re here to help.

 

Shipping Time Estimates

 

Customer Support 24/7

Phone: +1 208-721-9668
Email: support@amclub.com
Address: 8 The Green, Dover, Delaware, 19901, USA

(Note: This is not the return address.)

 

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