Refund policy

At AM:CLUB™, we want you to feel confident about the daily routine you are starting with us.

If your order is not quite right, whether you received the wrong product, a damaged item, or simply need support with your return, we are here to help.

You can request a return for any AM:CLUB™ supplement product within 90 days of receiving your order, as long as it meets the return conditions below.

Your standard matters to us, and we will do our best to make things right.

Eligibility for Returns

To be eligible for a return, products must be returned unopened, unused, in their original condition, with the safety seal fully intact, and with all packaging included.

Because AM:CLUB™ products are dietary supplements, we cannot accept returns of opened, used, partially consumed, or tampered products for health and safety reasons.

Any signs of opening, use, damage, missing packaging, or a broken safety seal may result in the return being rejected.

How to Initiate a Return

To initiate a return, please contact our support team at support@amclub.com.

Please include your order number and a brief explanation of the reason for the return.

Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to an error on our part, such as an incorrect, defective, or damaged item.

Once you request a return, we will email you the return shipping cost for approval.

Once approved, we will send you the return link.

The shipping cost will be deducted from your refund once we have received and approved the returned item.

Please note:

  • Delays caused by customs clearance are beyond our control and are not valid reasons for a return.
  • Bundled items, starter kits, and Welcome Kits must generally be returned as a full bundle.
  • Individual components of a bundle or kit cannot be returned separately.
  • Any free gifts, refill jars, bottles, guides, or promotional items included with your order must also be returned unused and in original condition.
  • If free gifts or bundled items are missing, used, damaged, or not returned, their value may be deducted from your refund.

If your order arrives damaged, defective, or in the wrong variant, we will cover the return shipping. Please notify us within 14 days of delivery.

Refund Process

Once we receive and inspect your returned item, we will notify you by email of approval or rejection.

If approved:

  • The refund will be processed to your original payment method within 7 calendar days, minus the return shipping cost if applicable.
  • Depending on your payment provider, it may take additional time for the funds to appear in your account.

Exchanges

If you would like to exchange your item for a different product or variant, email us at support@amclub.com.

Once approved:

  • We will send you an invoice for return shipping and any price difference if applicable.
  • After payment, you will receive a return link.
  • Be sure to select Exchange during registration.
  • Once we receive and inspect your return, we will issue store credit via email so you can reorder.

Return Denial

AM:CLUB™ reserves the right to refuse returns that do not meet our guidelines.

This includes:

  • Products that are opened, used, partially consumed, damaged, or no longer in original condition.
  • Products with a broken or missing safety seal.
  • Items returned outside the 90 day return window.
  • Returns sent to any address other than the one provided through our return portal.
  • Returns missing original packaging, bundled items, or included gifts.

Customer Support 24/7

Phone: +1 208-721-9668

Email: support@amclub.com

Address: 8 The Green, Dover, Delaware, 19901, USA

Please note: This is not the return address. Returns must only be sent to the address provided through our return portal.